Our customer training will help you and your team maximize productivity and extend the life of your equipment.
SPOC Automation offers factory-based customer training for installing, setting up, troubleshooting, maintaining and replacing your equipment. Each training session can be customized for your specific applications, focused in the areas of rotating equipment such as Artificial Lift, ESP, HPS, Surface Pumps, Skids, Compression, Rental Equipment, etc. as well as customized products. Our training supports the latest product updates and older products that have been in the field for decades.
Our training philosophy is built on the foundation of our "Lift Up" culture and underscores our promise to be committed, caring, passionate, and solutions-focused in every aspect of the customer experience.
We want to empower you with the confidence and expertise to effectively set up, repair, and maintain our products through a blend of theoretical knowledge, hands-on experience, and the support of our dedicated professionals.
We offer courses in both standard and custom application training.
Our training starts with each tech acquiring a baseline understanding of how an AC motor works and the basic concepts behind how VFD controls motor speed.
HMI training teaches participants how to use the settings on new and existing products to configure the VFD to maximize productivity.
After covering the basics, participants will work with our experienced techs to learn to disassemble, troubleshoot, and reassemble drives.
We offer courses on understanding and diagnosing fault codes and using software to download fault histories, update settings, flash firmware, and more.
At each step, best practices, tips, and tricks of the trade are shared to ensure each tech has the knowledge and skills needed to support our drives.
For non-standard products, training can be customized to fit your needs.