When people think of preventive maintenance, they usually think of comprehensive programs that are big on time and money. But that isn’t always true. One simple, relatively inexpensive device, could save you money by identifying potential problems before they become asset failures inside your drive cabinet.
We talk a lot about innovation at SPOC. Sometimes innovation is a big idea, a breakthrough in technology. Other times, it’s something small; something that makes the customer’s life a little easier.
So, you are going about your day, monitoring your pumps and solving problems. Suddenly, you get an alert. You have a Code-1 Over-Current Fault. What does that even mean and what do you need to do to resolve it?
SPOC Automation is an innovation company. We are continually striving to bring the best products and services to the market. We manufacture all our products to the highest standards in the industry. Innovation and excellence doesn’t just extend to manufacturing. In everything we do, from engineering to manufacturing to aftermarket service, we want to challenge the status quo. Our overriding purpose is to Lift Up our customers. It comes down to a simple phrase: When we do our jobs with excellence, both our people and our customers have a chance to thrive. We can lift our customers up by making it easier for them to pump more and pump more profitably.
When you buy a drive from SPOC Automation, the customer experience definitely doesn’t end after the drive is installed and up and running. We build our drives to last under rough conditions, from the summer heat in West Texas to the bone-chilling cold of North Dakota in the winter.
Nothing’s more frustrating than having to track down tech support. And nothing’s more gratifying than getting instant attention and expert answers from people you truly trust. That was the basis for bolstering SPOC’s support capabilities with our first-ever Live Chat feature. Now, whether you’re inside an office, out on the road, or performing work at the well, you can get simple, speedy support from a SPOC specialist.
Imagine this: It’s the middle of the day and the sun is blazing. You’re out in the field doing your best to fix an equipment issue, but you’ve run out of ideas. You’re tired and frustrated and feeling stuck. No one else is around and you need some help in a hurry.