SPOC Automation | Lift Up Culture

Electrical Engineer

Position Description

The candidate that fills this important position will embody SPOC’s lift up culture, helping to utilize, develop and refine their skills, while bettering the company and our industry. A successful candidate is expected to complete various engineering tasks, involving working with stakeholders, developing solutions and design validation for production and commercial release. This will happen through a collaborative and customer-focused approach.

Position Details

The ability to work on a solutions-focused team is critical. Specific tasks include project scope and specification documentation, solutions-based design work, validation, and working with manufacturing engineering on optimizing designs for manufacturing. A strong interest in continued learning of trends and emerging technologies in automation and energy is a must.

Knowledge of applying Variable Frequency Drives to control and automation systems is very important. An understanding of variable speed motor controls and the application of this equipment to pumps and fans is required. This job will work on product development for both SPOC’s oilfield automation business as well as the hybrid electric and battery storage GRID business.

Responsibilities

Designing, electrical power and control circuits for Variable Frequency Drive systems.
Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
Conferring with internal and external stakeholders to discuss existing or potential engineering products or projects.
Ensuring that installation and operations conform to standards and customer requirements by preparing electrical systems specifications, technical drawings, manuals and documents.
Understand and work with standards and testing facilities to ensure compliance. (UL508A, UL9540, UL1741 are a few examples).
Ensuring compliance with specifications, codes, or customer requirements by directing or coordinating installations, manufacturing, construction, maintenance, documentation, support, or testing activities.
Collaborating with project team members.
Supervising or training project team members.
Estimating material, labor, or construction costs for budget preparation.
Working with a variety of technicians.
Identifying potential technologies, vendors and parts for different applications.

Quality Assurance (QA) Technician

Position Description

This is a challenging position in a fast-paced environment. As a member of our quality team, you will provide valuable support to the Quality Manager, Engineering and Production team members in accordance with company

Position Details

The ideal candidate for the Quality Assurance Technician role will possess a trained eye for detail and will be reliable and committed to shipping the highest quality products. Knowledge and comprehension of quality standards is essential. The Quality Assurance Technician must have confidence to enforce our quality management principles, while also working as part of the operations team. The end goal is to ensure that our products are manufactured and assembled with approved materials in compliance with our design specifications that meet our customer's high standards.

Responsibilities

Ability to read and interpret Technical Data, work instructions, BOMs, and engineering drawings (electrical and mechanical).
Proficient in conducting electrical and mechanical testing procedures to ensure finished products and assemblies meet expected company quality standards.
Experience with electrical circuits, continuity, motor loading, and using testing devices such as ohmmeters, voltmeters, current probes to ensure compatibility and communication of system.
Approve or reject materials with respect to quality standards and record supplier performance.
Inspect repaired and overhauled equipment and components using approved quality standards and data as the means for acceptance.
Assist in audits, special projects, and R&D interfacing with engineering to ensure compliance with appropriate regulations, specifications, and the creation of testing procedures.
Record inspection results, summarize rework and waste activities, maintain records of defective products and input data into quality management system.
Monitor the use of equipment and calibration requirements to ensure safe, accurate operation and submit reports to the Quality Manager.
Prepare and propose improvements and corrective actions to the production process to the Quality Manager.
Train the production manufacturing team on quality control measures to improve product excellence.
Knowledge and ability to troubleshoot PLC's / programs is a plus.

Manufacturing Assembly Line Technician

Position Description

The Manufacturing Assembly Line Technician is tasked with assembling control panels, cutting and lugging heavy gauge wire, and building and assembling various electrical and mechanical components. Candidates will also mount and assembly sub-assemblies into larger units in preparation for testing and shipment to customers.

Position Details

A successful candidate will need to excel in assembling and inspecting finished products to ensure the highest quality standards, while assisting with production line tasks.

Responsibilities

Loading and unloading items from machines, carts, and dollies.
Lifting and operating heavy electrical machinery.
Ability to use common hand tools such as wire strippers and crimpers.
Ability to operate basic machines and assembly material handling equipment.
Ability to create and interpret technical documentation.

Field Service Automation Technician

Position Description

The Automation Technician is responsible for designing and programming new Automation systems as well as supporting existing systems utilizing the latest technologies and trends in the Oil & Gas market. Candidate must have a sound working relationship with all management, supervisory positions, foremen, and electricians in their designated area.

Position Details

We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

Provide service and customer support during field visits or dispatches
Manage all on site installation, repair, maintenance and test tasks
Troubleshoot and repair electrical and control instrumentation systems
Upgrade, install and repair PLCs and HMI systems
Implement and diagnose communication systems including Modbus (RTU and TCP/IP), Ethernet
Configure and troubleshoot variable frequency drive systems
Install and troubleshoot radio and cellular telemetry
Install and troubleshoot pressure, temperature, flow and level sensors.
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safe manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers

Aftermarket Parts/Inside Sales Specialist

Position Description

The Aftermarket Parts/Insides Sales Specialist is responsible for assisting customers with inbound calls to identify, quote and process orders for replacement parts, materials, warranties, and other aftermarket offerings related to their SPOC equipment.

Position Details

We are looking for a candidate that exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to meet established customer deadlines.

Responsibilities

Determine customer needs to offer the most appropriate product or service.
Due to machinery variances, must be able to research the machine build lists and other critical data available to assist customer.
Participate in activities designed to improve customer satisfaction and business performance.
Maintain broad knowledge of products, services, pricing, promotions, procedures, and other important issues through management communications, meetings, and formal training.
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
Mechanically inclined with the ability and willingness to learn basics of new technical subjects.
Ability to demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
Excellent organizational skills and ability to maintain an orderly work environment.
Ability to be a team player in a fast-paced work environment.
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.
Strong computer skills and PC Knowledge (MS Word, Excel, PowerPoint, Etc.)
Receive and fill telephone orders for parts and materials.
Read catalogs, drawings, or computer displays to determine replacement part stock numbers and price.
Process sales orders or sales contracts.
Gather customer or product information to determine customer needs.
Assist customers, such as responding to complaints and updating about back-orders.
Knowledge of Salesforce Software Platform preferred

Product Engineer/Technical Support Specialist

Position Description

The Product Engineer/Technical Support Specialist is responsible for providing timely and accurate troubleshooting for hardware and software issues with Variable Frequency Drives in the oil and gas industry.

Position Details

This individual must be a committed, friendly individual interested in resolving simple to complex issues. A highly technical individual able to communicate clearly to customers about how to resolve their issues. This individual must become intimately familiar with the products and systems we provide in order to be successful in helping customers.

Responsibilities

Must be familiar with the operation of oil well equipment as it relates to the operation of various SPOC pumping control systems.
Experienced in the programming, component identification and operation of our variable frequency drives (VFD) and how they are incorporated into our systems.
Be knowledgeable in the function and diagnosis of AC and DC electrical circuits which include the ability to read and understand electrical schematics, use diagnostic equipment, such as a multi meter, and current meter.
Needs be experienced in basic computer operation within a windows based operating system (MS Word, Excel, PowerPoint).
Coordinate with senior engineering personnel in troubleshooting existing programs or conveying changes that may be requested by the end user.
Be proficient in the proper documentation of the interaction with customer during the service contact. Includes logging in the data and conversations relevant to the call along with the history of the unit. To generate a case that all personnel can refer to later if issues occur throughout the process.
In certain cases, a follow up phone call may be necessary to confirm all tasks have been completed and the customer is satisfied.
Walk customers through the process of installing the software on their machines and starting up the unit for the first time.
Help customers troubleshoot issues the encounter while using the software and provide actionable tips to resolve the problem.
Send technical documentation to customers who have lost or misplaced theirs.
Assume remote control over customer’s products when necessary to resolve problems.

Companies

Company

Tech Support

The Status Quo
Is Our Enemy

At SPOC, we are reshaping the way we use energy. Here, you'll find opportunities to build a life, while playing a key role on a team that is truly transforming the world.

COMPANIES

Company

Tech Support

Resource Center

SPOC Oil and Gas

SPOC GRID Inverter Technologies

SPOC SCADA

Lift Up

The Status Quo Is Our Enemy

At SPOC, we are reshaping the way we use energy. Here, you'll find opportunities to build a life, while playing a key role on a team that is truly transforming the world.

The Status Quo
Is Our Enemy