There is some confusion in the market about SCADA—what it is exactly and how it can best serve your business. Part of the confusion stems from the software’s inherent flexibility — it can do many things, all of which can be valuable to your operations.
The tank is full, and water is flowing — into the street. Clearly, the definition of a crisis. And for this customer, a water-handling company, the process of shutting down the pumps was still manual. Meaning that every second that it took for their crew to reach the pumps, water (and money!) was flowing into the streets of their city. Talk about your worst-case scenario. The loss was made worse, later, when the fines began to roll in. In fact, it was the fines violating environmental regulations that finally forced the producer to make significant changes to their operations.
Every producer we’ve ever worked with was looking for ways to help their pumpers be more efficient, to be better at their jobs.